How to Set Up Your Account

How to Set Up Your Online Account

Theatre Tuscaloosa has a new ticketing system! To make the process of tracking your tickets easier, patrons are now able to create an account with our ticketing system, AudienceView. As a returning patron, you are invited to set up your account using this guide, which should allow you to view past tickets and donations to Theatre Tuscaloosa using the email address you have provided in the past.

 

*Creating an account is completely optional. The benefits of having an account include: being able to purchase tickets online more quickly, apply flex vouchers for show tickets online, make donations online, monitor gift card balances, and view past purchases. If you prefer not to set up an account, you may still purchase tickets or make donations online, and transfer tickets or request gift card balances by contacting the ticket office.

 

 

To Set Up Your Account

  • From the Theatre Tuscaloosa website, click the button that says “Online Account Login.” You will be brought to the Theatre Tuscaloosa storefront.
  • Enter the email address you would like to have associated with your account, select the “I am a new customer” option. Do NOT enter a password; instead, click “Continue.”
    • If you made a purchase previously, use the email address that was listed on your renewal form.
    • If you have entered an email address that was associated with a previous purchase, an error message appears that says: “Our records show that the email address you entered has been used to make purchases from us before. Please click here to have a create password link sent to "YOUREMAIL" or enter a different email address below to create a new account.” Select the “Click here” link in the error message to continue setting up your account.
  • Fill out the next form with as much information as you are willing to share with us. **Theatre Tuscaloosa does NOT sell or share patron data to third parties outside of our ticketing system, indicated as “Audience View” or “Ovations.”
  • Click “Continue”, and your account is now set up!

 

If you have any questions or are having trouble setting up your account, please contact the ticket office at 205.391.2277 or by email at tickets@theatretusc.com.

Connect with Us

TICKET OFFICE HOURS
Monday-Thursday: 9am-5pm
Friday: 9am-12pm
One hour prior to performances

ADDRESS
9500 Old Greensboro Road #135
Tuscaloosa, AL 35405

PHONE
205.391.2277

FAX 205.391.2329

American Association of Community Theatre Logo Member Since 1999
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