
Accessibility Options

Accessibility & Visitor Information
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Our Commitment
Theatre Tuscaloosa is dedicated to ensuring that everyone feels welcome—on stage, off stage, and in our audience. We work continually to remove barriers to participation and to improve accessibility across all our programs and facilities.
We know there’s always more to learn, and we welcome your feedback as we continue to make our theatre more inclusive for all members of the Tuscaloosa and West Alabama community.
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Accessibility Options and Resources
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If you would like to take advantage of any of the resources we offer to make the most of your experience, you may request them from our ticket office or any of our volunteer ushers before the show.
Wheelchair Accessibility
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Our venues provide wheelchair-accessible seating and companion spaces. Please inform the Box Office when purchasing tickets if you require these accommodations.
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Assisted Listening Devices
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FM-assisted listening devices are available free of charge for all performances. Please visit the ticket office before showtime for assistance and instructions.
You may also bring your own headphones or earbuds and a 3.5 mm jack to connect to our device if you wish.
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Digital Playbill Accessibility
Our digital playbill, powered by Marquee Digital, offers adjustable text size, high-contrast and dark modes, and screen reader compatibility. The interface minimizes motion for users sensitive to movement, ensuring a clear, comfortable, and inclusive reading experience for all.
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Sensory Viewing Room
A detached viewing area is available for patrons with sensory sensitivities or cognitive needs. This quiet space allows guests to enjoy the performance in a low-stimulation environment.
Booster Seats
Lightweight booster seats are available from the ticket office for patrons who need an elevated view.
Photosensitivity Warnings
Notices about flashing lights or other visual effects will be clearly posted in the lobby and listed in the Notes section of the digital playbill.
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Service Animals
Service animals are welcome in all public areas, in accordance with the Americans with Disabilities Act (ADA).
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Website Accessibility
We strive to make our website accessible to everyone. Our digital content adheres to current web accessibility best practices, including the use of alternate text and/or captions for all images and videos.
Need Assistance?
If you have questions, need accommodations, or would like to share feedback about accessibility, please contact us at tickets@theatretusc.com or call (205) 391-2277.
Planning Your Visit…
Directions & Parking
Theatre Tuscaloosa is located on the Martin Campus of Shelton State Community College, 9500 Old Greensboro Road, Tuscaloosa, AL 35405
From I-20/59, take Exit 71A (AL Hwy 69 South) and drive approximately 4 miles. Turn right onto Mae Hinton Drive to reach the campus entrance.
Parking & Building Access ​
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After entering the campus, turn left into the parking lot facing the rounded Atrium.
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Follow the building down the left side to the Sandra Hall Ray Fine Arts Center, where the theatre lobby is located.
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Accessible parking and sloped curbs are available directly in front of the Fine Arts Center and near the Atrium.
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A touch-free door opener is located on the right-hand side of the Fine Arts Center entrance.
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Additional parking is available to all patrons on performance days, even in rows typically reserved for permit holders.
Tickets & Entry
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Will Call: Located just inside the Fine Arts Center hallway on the right. Simply provide the name under which tickets were purchased.
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Ticket Office: Inside the theatre lobby, to the left of the house doors. Staff are happy to assist patrons with accessibility needs.
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Online Purchases: Visit the show’s webpage on our site and click “Purchase Now” to buy tickets through our secure AudienceView portal. Accessible seating can be selected online or by phone.
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Payment Options: Cash, check, and all major credit cards accepted.
What to Expect at a Performance
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Lobby Opens: One hour before showtime. The house will open 30 minutes before showtime. Ushers will scan tickets at the door of the theatre and give out instructions for accessing our digital playbill.
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Start Time: Lobby lights will flash when it’s time to be seated. House doors close at showtime for the curtain speech. The house lights will dim momentarily, then go dark as the show begins.
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Late Entry: Latecomers will be seated discreetly by the house manager in the closest available seating.
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Sound & Volume: All shows are mic’d. Assisted Listening Devices are available.
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Intermission: Most performances include a 15-minute intermission. Concessions and restrooms are available. Lobby lights will flash when it’s time to return to your seats.
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Marquee Room: For our patrons who support the theatre by donating to the Annual Giving Campaign at the Star level or higher, the Marquee Room is located in the Wilson Carr Rehearsal Hall and will welcome patrons on the first weekend of mainstage performance runs.
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Restrooms: Located to the left and right of the lobby; both have accessible stalls. A lowered sink is available in the restroom to the left of the lobby.
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Food & Drinks: Only sealed water bottles are permitted inside the theatre. Staff can hold other beverages or snacks purchased at concessions until after the show.
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After the Show: After the final scene and the actors' bow, the house lights will rise. House doors will be opened. Patrons may exit through the main lobby or side doors at this time.
Purchasing Tickets
Online:
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Visit the webpage for your desired show and click “Purchase Now.”
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If tickets aren’t yet available, check the “Single Tickets Go On Sale” date listed on the page.
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Select your preferred performance and seats (including accessible seating if needed).
In Person:
Tickets can be purchased from the ticket office in the Bean-Brown Theatre lobby during business hours or before performances.
We accept cash, checks, and all major credit cards.
Need Accessible Seating?
Select accessible seats when ordering online or request assistance by phone or at the ticket office.
We Value Your Feedback
We are continually working to improve accessibility across our facilities, programs, and website. If you have suggestions, feedback, or have experienced any barriers, please reach out.
You can contact our Accessibility Coordinator by completing the form below or by calling (205) 391-2277
Accessibility Suggestion Form





